Some of Our 5-Star Reviews
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While I've only visited the store once my experience is much different than some of the previous reviewers. I was greeted upon walking in the door and asked whether I had any questions or needed assistance with anything promptly by multiple employees despite it looking fairly busy for a Friday morning. I was there to pick up some fish and supplies for my freshwater tank and was pleasantly surprised with the results. Don was both personable and held a lot of knowledge regarding aquariums. He was capable of providing me with information regarding which fish could cohabitate while also thriving under the perimeters of my tank. I was given what remained of the stores bloodworm meal free of charge due to their being low in stock and honestly I could not have had a better first impression of their store. The prices were more than fair and the fact that it is a privately owned store only adds to my positive feedback. While some of the previous reviewers may have had a different experience I recommend people take everything with a grain of salt and form your own opinion after giving it a try. I was almost dissuaded by the reviews prior to going but I'm glad I gave it a chance. It seems most people only write reviews for bad experiences which can cause lopsided and sometimes hypercritical results. I'll be a returning customer and would recommend this store to anyone in the area Columbus area.
Alex Cogley
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The staff here has always been friendly to us when we go in and always looking to assist us with finding our supplies that we need for our fish.
John Mezquita
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We got a golden retriever one month ago. We were happy with our experience. Sydney was very good to deal with And helpful. And manager Chritinawas also very nice and helpful. Would recommend them to others
James Hammond
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Hello my name is Shayne and I am an owner at this store first of all to people like Jess s how can I reprimand these employees if u don't get their name, how do u expect us to get better if I can't talk to the people giving bad service believe me I am a Christian man and I also have a family so get names and post them for me so that I can talk with my guys. I am so so sorry that u and ur hubby were treated that way it's aweful but even though I am a good man I can't be there all the time and unless it's my gm I can't trust anyone that's jus retail not because of who they but because nonon will do it like me. That's terrible u were treated like that as for the puppy mill and omish breeder roomer that's 100% not true my dogs r bought from usda liscensed breeders who r inspected by that branch. We have recently also been backed at MY store by akc. And provide some kind of reg for most of my dogs. People please listen this is the problem with mas hysteria that one person says something then everyone thinks it's true, lol and it's not. Every Petland is diff some r corporate and other franchise unfortunately some of those franchisees realize they can save money upfront yes by buying these awful mill dogs but it's hurts u with PR and vet bills in long run. I pay a lot of money to make sure my dogs come from the right places and it's hurts me to think people say other wise I even pay over 100$jus in shipping so the unit that brings them to us is heated and cooled so the puppies aren't stressed I have never not will ever buy a puppy mill dog it sounds nasty rolling off the tongue doesn't it guys?? Well that's all I have to say but please if u have a bad Experience let me know please guys and I will be happy to give anyone a tour of my facility at anytime I have nothing to hide and if u think I'm lying about my puppies and I care well then read the Breeder info u people are adults and that's why we spend so much time talking with u guys before u but cause too many people buy these dogs and return them they have a contract that goes with them like anything these days and if u read it like a big boy u will see everything in there including where that dog came from and liniage. So again I am sorry my name is Shayne curnutte and I am not scared of people knowing about my Petland I hemerged countless $ not stooping to the low that is a puppy mill and now that I am making money it is easier to get those good puppies but still very costly but jus u know I have no desire or intention on my puppy buying process. One last thing of course ur going to take a puppy home and spend money if it gets sick there guy. It like a child, would u take ur new infant home and then ask to take it back when it got a cold I think not so people it's a new dnay and age with lots of opinions I am jus asking for open mindedness and ur help to turn this store into a 5 star review if u have a bad employee I want to know about it this many negative comments about my store is not ok and will not be taken lightly thank u to all who commented especially the bad ones ur the most help but don't swear us of jus yet call me let me help if u would like to speak with me call the gm and ask for my # if need be tell him read this review . Remember u guys r who make a business successful and I don't to lose u I've lived here for over 20 years ur my community my people and I care I do please help make Petland great again!!!!
Erin C
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Very nice staff, clean, neat, knowledgeable.great looking animals, very well cared for.
Tami Bischoff
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What a great store we are doing a benefit for a friend with breast cancer and they donated some great stuff for our auction. Thanks so much!!!
Catherine Hayford